Final Survey

A survey to validate a model of individual acceptance of SMS-based e-government services.
It has been closed on Sep.20,2010

Survey 1 (Result)

An initial survey investigating motivations for using or not using SMS-based e-government services collected 159 responses from 25 countries.Download the report

Benefits

Your contribution in this study is crucial and highly appreciated...
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Methodology

This research mixes qualitative research, quantitave research, and prototyping.

Detail about the methodology

Six Level Model

This paper presents currently available SMS-based e-government systems and options for the implementation.

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New Reports

Current update on the implementation of SMS-based e-government around the world

SMSeGov NEWS

What influence citizens to use SMS-based e-government services?

This study intends to discover the perceived attributes of SMS-based e-government services that induce individuals to use the services, such as why citizens are willing to send an sms opinion to local authority, to send a request-SMS to get information about bus timetables, to receive messages about disaster warnings, or to pay tax using SMS.

Currently, delivering public services through the SMS channel is popular in developed and developing countries (examples of the applications can be found on SMSeGov News). However, there has been no single study about citizen adoption of SMS-based e-government in the literature.

This study is essential in order to support citizen-centered e-government systems, to assist government and e-government practitioners to diagnose the reasons why a planned SMS-based service may not be fully acceptable to citizens and to take corrective actions to increase the acceptability of the service, to predict citizens’ acceptance toward a new SMS-based e-government service, and to produce a theoretical basis for other research on technology adoption particularly relating to SMS technology and public services.

 

The Survey Prize Winners of the “HT-Mobile” Smartphone are:

mrrXXX@yahoo.com
indahmayangsarXXX@gmail.com
koko.aXXX@gmail.com

(For privacy reason, we cover the three last characters of the email address)

Total of the donation for victims of flood crisis in Pakistan is AU$ 78
It has been paid through the Pakistan Association of Australia (PAA).  

The prize of Rp 5000,-  pre-paid phone credit has been sent to about 600 respondents.

Congratulation to the Lucky Winners!
We will contact the winners via email and send the prize.

For all respondents, thank you very much for your assistance!
We will publish the survey result at this website for you.